Privacy Policy

 

Data Collection and Use:

"We collect personal information such as your name, email address, and payment details when you place an order on our website. This information is used solely to process your order, send you order confirmations, and provide customer support. We do not sell or rent your personal data to third parties."

Data Sharing with Third Parties:

"We may share your personal data with trusted third-party service providers to help us operate our business. These providers include:

  • Shopify: We use Shopify to power our online store. Your data, including your name, address, and payment information, is shared with Shopify in accordance with their privacy policy. 
  • Payment Processor: We use Shopify Payment and Paypal to process payments. Your payment information is encrypted and transmitted directly to the payment processor in accordance with PCI DSS standards.
  • Shipping Carriers: We use UPS, DHL, Poste Italiane to ship your orders. Your name and shipping address are shared with the shipping carrier to facilitate delivery."

Data Security:

"We take data security very seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:  

  • Encryption: We use SSL encryption to protect data transmission.
  • Firewalls: We have firewalls in place to protect our systems from external attacks.
  • Access Controls: Access to your data is restricted to authorized employees on a need-to-know basis.

While we take reasonable measures to protect your data, please be aware that no data transmission over the internet can be guaranteed to be completely secure."

Your Rights:

"You have certain rights regarding your personal data, including the right to access, correct, or delete your data. If you would like to exercise any of these rights, please contact us at samaifountainpens@gmail.com."  

Cookies:

"Our website uses cookies to enhance your browsing experience and to collect information about how you use our site. You can manage your cookie preferences through your browser settings."  

Changes to this Policy:

"We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website."